Friday's Child Baby Gifts

Terms & Conditions

 

Purchasing your baby gift from fridayschild.com.au assumes your understanding and agreement to the following:

 

CANCELLATIONS

 

We are happy to process any cancellations of orders prior to despatch. Unfortunately, we are unable to cancel orders that have already been dispatched.

 

DELIVERY CHARGES

 

• There is a flat delivery fee of $14.95 (for hamper gifts) and $9.95 (for individual gifts) which is included at checkout.
Incorrect delivery addresses resulting in a re-delivery will be charged a second delivery charge of $14.95 or $9.95, depending on gift.

 

*HOSPITAL DELIVERIES*

 

Your baby gift will be delivered to the hospital between the business hours (8am to 5pm), unfortunately we are unable to guarantee an exact time. We ask that you ensure your recipient will be in hospital for the full day on the day of expected delivery. Unfortunately, if the recipient has been discharged at time of delivery and the hospital refuses to hold the gift for your recipient to collect, our courier will charge us a re-delivery fee, which will be on-charged to the customer to deliver the gift to an alternative location. Please also be aware that once the gift has been delivered to the hospital, Friday's Child has no control over the internal hospital proccesses which govern how long the gift may take to reach your recipient. We are not affiliated with any Australian hospitals, so we cannot take any responsibilty for the gift once it has been received into the hospital. Thank you for your understanding.

 

AUTHORITY TO LEAVE SAFE - BABY GIFT HAMPERS


We use a Next Business Day courier service for the majority of ourl baby gifts. Due to the nature of the gifting business, and assuming in the majority of instances the recipient is not expecting the gift and may not be home, all of our parcels are labelled ‘Authority to Leave’ . This means that if the recipient is not home at time of delivery and the courier deems the location adequately secure, the parcel will be left at the delivery location without a signature as proof of delivery. In the unlikely instance that there is no safe place to leave the parcel, a calling card will be left advising the recipient of the attempted delivery.

 

AUTHORITY TO LEAVE - INDIVIDUAL BABY GIFTS

 

We use Express Post from Australia Post for our individual baby gifts. If your gift recipient is not home at time of delivery, your parcel will be left at the delivery address. If there is no 'safe' place to leave the parcel, a calling card will be left for the recipient to collect from the closest Australia Post.


UNFORSEEN CIRCUMSTANCES


Friday’s Child uses a third party courier service/Australia Post to deliver our baby gifts. Once your baby gift leaves our premises it is then in the hands of the courier company/Australia Post. We do our very best to ensure your gift arrives on time, however there will always be circumstances that are out of our control which could affect delivery within these time-frames. In these rare instances, we will ensure we let you know as soon as we are made aware of the delay, and we will always aim to resolve the issue as quickly as humanly possible.

 
• We do not deliver internationally, on weekends or to PO Boxes.

 

REFUNDS

 

We ask that you please call us on 02 8061 6102 to discuss any queries or concerns you may have in relation to the baby gift you have sent or received. In the unlikely event that there is a fault with the product, a number of resolutions will be available to you and we will come to a solution to suit your case.

 

PRODUCT SUBSTITUTIONS

 

All hamper items are subject to stock availability. Any merchandise shown on the website may be discontinued or substituted without notice. If, due to unforseen circumstances, it is necessary to substitute an item or an item is discontinued, Friday’s Child Baby Gifts guarantees that such substitution will be of equal or greater value.

 

REPRESENTATION

 

All measurements and capacities are approximate and can vary due to manufacturing changes. Manufacturing changes can result in variations to photography. The depiction of colours is as accurate as web reproduction will allow. By using this website, you agree to the published terms, conditions and disclaimers. By purchasing an item advertised on this website you agree to be bound by these Terms and Conditions. We may choose to amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.

 

TRADEMARKS, COPYRIGHT & IP

 

All material on this site is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Friday’s Child baby gifts. Material on fridayschild.com.au is solely for your personal, non-commercial use. Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of Friday’s Child Baby Gifts. Use of the materials on any other website or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of Friday’s Child Baby Gifts copyrights, trademarks and other proprietary rights, and is prohibited.

 

FRAUD

 

Any party engaged in illegal activities involving the use of this website will be subject to civil and criminal sanctions and prosecution. Friday’s Child Baby Gifts does not guarantee that it will be able to prevent any illegal or inappropriate use of this website. It is an illegal violation to place orders under a false name, with a fraudulently obtained credit card or without the consent of the cardholder. All persons found to have placed a fraudulent order will be prosecuted.